What is OMG overnight oats sweetened with?
OMG does not add any syrups, sweeteners, or nectars to our recipes. The sweetness you taste will only be from fresh fruit and a small amount of stevia that is in the clean whey isolate protein. We want you to taste the freshness of real food in every bite!
How quickly will I receive my order?
Orders are due by midnight every Wednesday and home deliveries are made on Sunday and pick up at one of our many locations is Monday after 11! Our delivery drivers will always message you with an ETA and after your order has been delivered...we aim to make deliveries and pick ups as seamless as possible!
What kind of protein is used in the oats?
Our regular recipes use a clean whey isolate which the body absorbs and digests faster than other whey proteins. Our vegan recipes use an organic pea protein that complements the oats very nicely... I am selective in the quality of protein we provide for our customers, only the best!
How can you explain the quality in every cup?
Every order placed is truly made with love and our hand crafted recipes have been designed to give you that OMG experience we all want when taking your first bite. Every ingredient is weighed and measured to the specific amount and made with your health, nutrition, and overall wellness in mind. We are here to help you maintain your heatlhy lifestyle, reach your goals, and stay within those macros you may be counting. ☺
What sets OMG apart from other overnight oatmeal brands?
At OMG, we use absolutely no preservatives EVER…. We pride ourselves on our small batch, curated overnight oats freshly made weekly, so there will never be any gums, jellies, or added anything… It is our promise to YOU!!
Do you offer custom orders?
We know there are many allergies out there, so we do our best to accommodate allergies and sensitivities on an individual order basis. However, we cannot accommodate allergies in our retailers; so please reach out to us directly if you’d like to place a special dietary restriction order. We all deserve to have that OMG experience and if it is within our means to do so, we sure will make it happen for you!
What is the OMG satisfaction guarantee?
If you don’t say, “OMG... It’s so delicious,” after trying our tasty overnight oats, just email us and we’ll happily give you a full refund of your purchase. A promise from me to you!
Payments & Safety
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
Shipping & Delivery
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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy. -
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
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Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region. -
A full list of all of our shipping areas can be found here.
If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.
Warranty & Repair
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All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects. -
An extended warranty can be added to your products for an additional cost.
Please get in touch for more information about extended warranties.
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The extended warranty could come at a different cost depending on the type of product and extended period.
Please get in touch for more information.
Returns & Refunds
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
A refund request can be submitted within a month after the purchase is made.
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In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full refund.
In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.
In the case when aproduct has been damaged, and the damage is not covered by your warranty, you arenot eligiblefor a refund.
Please check our Terms of Service to see if you're eligible for a refund.
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When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
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When an order includes free shipping, only the cost of the return shipping is handled by the customer.
